We offer a refund policy of up to 7 days after delivery, which covers defective items or items damaged in transit. If 7 days have gone by since your purchase was delivered, unfortunately, we cannot offer you a refund or exchange.
Please contact us via email, firstname.lastname@example.org if you have any further queries.
Refunds & Exchanges
To be eligible for a refund or exchange, you must first email us at email@example.com within 7 days of receiving your order and include pictures of the damaged items. Upon receipt, we will send out a replacement if available. If a replacement is not available, we will refund the full purchase price of your item.
Lost or Stolen Packages
happi.kloth is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, happi.kloth will confirm the delivery to the address provided, date of delivery, tracking information, and shipping carrier information for the customer to investigate.